Privacy

Privacy Policy

We value you as a customer and respect your right to privacy. We know that you purchase products and services through Brightside Insurance Solutions because you trust that we stand behind our promises. We pledge our commitment to treat your information responsibly. We created this privacy policy to show you that we are working hard to protect your privacy. At Brightside Insurance Solutions Inc, we recognize that privacy is important. This policy applies to all of the services we offer, as well as those offered by our subsidiaries or affiliated companies, if any. If you have any questions about this policy, please contact us through our website, brightsideis.com.

Information sharing and opt out

We do not sell your personal information to anyone for any reason. We do not share it, except for the reasons described below, which are permitted by federal and state law. Therefore, there is no need for you to opt out. If we change our policy, we will tell you and give you a chance to opt out before we share your information. If you do choose to decline to submit personal information to any of our services, there may be some instances in which we may not be able to provide those services to you.

Confidentiality and security

We use physical and technical safeguards to protect your information. We restrict access to your information to those who need it to perform their jobs. Third-party business partners are bound by law to use the information only for our purposes. They may not disclose it or use it in any other way. We comply with all data security laws.

Collecting your personal information

When you engage us to provide insurance services, we will request your personal information (such as name, phone number and email address). If you choose to request an insurance quote through Brightside Insurance Solutions, we will also request specific personal information (such as your Social Security number, birth date and policy information), which we maintain in on secure servers and other technical as well as physical safety measures. We collect personal information about you from different sources. For example, we collect information you give us on applications and forms. We may also collect information from your transactions with companies we do business with, others, or us. We may collect information from a consumer-reporting agency or a medical provider. This collection depends on the product or service you request. We may combine the information submitted under various forms and services in order to provide customers with a better experience and to improve the quality of our services. For certain services, we may give customers the opportunity to opt out of combining such information.

Disclosing your personal information

We do not sell your information to anyone. We may disclose this information to a business that carries out services and marketing for us. We may disclose your information as required or permitted by law. We may disclose your information for a legal or regulatory purpose. These include the following types of information.

• We have a Good Faith Belief that access, use, preservation, or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of Brightside Insurance Solutions, its users, or the public as required or permitted by law.
• We may disclose information we receive from you on applications or other forms. This may include your name, address, beneficiaries, Social Security number and family member information. This may also consist of include assets, income, and the property address and value.
• We may disclose information from your transactions with our affiliated companies, or us. This may include your account balance, policy coverage, and payment history. This may also include premium paid, preferences, claims, and purchase method.
• We may disclose information we receive from a consumer-reporting agency or other report. This may involve your credit report, motor vehicle and driver data. This may also include medical and employment data, loss history reports, and other driver data. This disclosure depends on the products you select.
• We may disclose information to companies that perform marketing services on our behalf. As permitted by law, we may disclose some information to other financial institutions with which we have joint marketing agreements.

If Brightside Insurance Solutions becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will supply notice before personal information is relocated and becomes subject to a different privacy policy.

We may share with third parties certain portions of non-personal information, such as the quantity of users who searched for a particular term, for example. Such information does not identify you.

Using your medical information

We sometimes must collect medical information to provide you a product or to pay a claim. We do not use or share it for any purpose, except the following: underwriting insurance; administering your policy, account, or claim; as required or permitted by law; as otherwise authorized by you

Information Security

We take proper security measures to guard against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. These include internal reviews of our data collection, storage, and processing procedures and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data. We limit access to personal information to our employees, contractors, and agents who need to know that information in order to function, develop, or improve our services. These individuals are bound by confidentiality requirements and may be subject to discipline, including termination and criminal prosecution if they fail to meet these obligations.

Internet Policies

What information does Brightside Insurance Solutions Inc collect from Web sites?

Brightside Insurance Solutions may collect the information you provide when you: request information from one of Brightside Insurance Solutions’ Web sites; use online tools and calculators; apply online for products; subscribe to online services; complete an online form; perform transactions online; apply for a job online.

Brightside Insurance Solutions contracts with particular unaffiliated business partners who assist us in delivering online products and services. They may store the information you provide. Supplementary online activities are listed below.

Data Integrity

We process personal information only for the purposes for which it was collected and in accordance with this Policy or any applicable service-specific privacy notice. We re-evaluate our data collection, storage, and processing practices to make certain that we only collect, store, and process the personal information required to provide or improve our services. We take reasonable steps to make certain that the personal information we process is accurate, complete, and current, but we rely on our users to revise or correct their personal information whenever necessary.

Visitor Data

Brightside Insurance Solutions Inc. collects site-aggregate and customer-specific information about the pages you view on our site. We log IP addresses, browser and platform types, domain names, access times and referral data. We also gather information a customer volunteers on surveys and electronic forms. This information is used to improve our Web sites.

Brightside Insurance Solutions collects data on its Web sites. This is a standard industry procedure and is used to find out how visitors use our site. We collect aggregate information on the public areas of our Web site. We also collect information on an individual basis on areas of our Web site that require visitors to logon using an ID and password. We may collect the following data: how many people visit our Web site; the pages they visit and the features they use; how long they stay on our Web site; the Web site people come from before reaching our Web site

Cookies

When you visit our website, we transmit one or more cookies (a small file containing a string of characters) to your computer that distinctively identifies your browser. We use cookies to increase the quality of our service by storing user preferences and tracking user trends. Most browsers are initially set up to accept cookies, but you can reset your browser to reject all cookies or to specify when a cookie is being sent.

Customer Communications

When you send email or other communication to us, we may save those communications in order to process your inquiries, respond to your requests, and improve our services.

Other sites

This Privacy Policy applies to how we manage your information on our website. We do not exercise control over the websites that are displayed in other browser windows opened by links from within our various services. These other sites may place their own cookies or other files on your computer, collect data, or solicit personal information from you.

Brightside Insurance Solutions only processes personal information for the objectives described in the applicable Privacy Policy and/or privacy notice for specific services. In addition to the above, such purposes include: offering our insurance services to users; auditing, research, and analysis in order to sustain, protect, and improve our services; ensuring the technical execution of our network; developing new services.

Other Online Security

We also use a Secure Sockets Layer (SSL). This keeps all information confidential when it is sent between our Web site and your computer.

Terms of Use

We’ve established the foregoing “terms of use” to explain the conditions of your use of this website, including how you may and may not use the information provided on our website, and our intent in providing such information to you. Essentially, these terms are intended to help maximize the information provided on our website for your benefit. By accessing any areas of brighsideis.com, you agree to be bound by the terms set forth below. If you disagree with these terms, please do not use this website.

Our Intellectual Property is for Your Noncommercial Use

Our intellectual property is provided for your information, so we want you to feel free to access our website, download, save, and/or print any information you require. Conversely, just as you protect your property from theft and inappropriate use, we need to protect our intellectual property from comparable harm. All of the materials on this website, including the organization and design of this website and all graphics and logos, are owned by Brightside Insurance Solutions Inc. You may access, download, and print materials from this website for your personal noncommercial use, but recognize that by doing so you do not acquire any rights, interest, or title to the resources you read, print, or download. You cannot copy, modify, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, link to, or frame in another website or use on any other website, or transfer or sell any information obtained from this website without written permission from Brightside Insurance Solutions Inc. Note that all information on our website is designed and intended for “human consumption” and not electronic interpretation. Accordingly, data extractions techniques such as web or screen scraping are strictly prohibited.

No Unlawful or Prohibited Use

By using this website, you warrant to Brightside Insurance Solutions that you will not use this website or any of its contents for any unlawful use, or any use that is otherwise prohibited pursuant to these terms. Any infringement of this stipulation will result in prompt revocation of our permission granted to you to use this website.

Links to Third-Party Sites

We may, solely for your convenience and additional information, include hyperlinks to sites operated and controlled by other parties unrelated to us or any of our affiliates. We do not endorse such sites, nor do we guarantee that the information contained within them is accurate and/or complete. If you elect to link to any third-party sites, you do so at your own risk. Please also note that the terms of the Privacy Policy provided on this website apply only to this website. We do not control whatsoever the handling of your information by third parties once you leave our website, and are not responsible for the handling and use of any personal information you provide to third-party sites. Accordingly, we strongly encourage you to carefully review the privacy policy of any third-party site visited before releasing any personal information.

Testimonials

Testimonials on this website are a representation of "typical" customer experiences. Individual experiences, satisfaction, and cost savings often differ from our typical customer. Customer names and towns may have been changed to honor their privacy.

Changes to These Terms of Use

We reserve the right to change these terms at any time, without notice to you. All changes are effective immediately upon being posted on this website, and you are deemed to have accepted such changes by virtue of your use of this website. Therefore, we advise you to review these terms on each occasion you access our website.

Liability Disclaimer

ALL INFORMATION, SERVICES, PRODUCTS, OR OTHER MATERIAL ON THIS WEBSITE ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. IN NO EVENT SHALL BRIGHTSIDE INSURANCE SOLUTIONS INC, ITS AFFILIATES, SUPPLIERS, AND/OR ITS AGENTS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO USE THIS WEBSITE, OR FOR ANY INFORMATION, PRODUCTS, MATERIALS, AND/OR SERVICES OBTAINED THROUGH THIS WEBSITE, OR OTHERWISE ARISING OUT OF THE USE OF THIS WEBSITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF BRIGHTSIDE INSURANCE SOLUTIONS INC, ITS AFFILIATES, SUPPLIERS, OR ANY OF ITS AGENTS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

Questions

We value our customers and want you to understand how we use the information we collect. Please contact us if you have any questions about our privacy policy.

We will provide you a copy of your personal information that we control and can reasonably retrieve. To access your information, you must provide the following:

1. All policy numbers you want to access.
2. Please sign your request and have your signature notarized. This ensures the identity of the person requesting the information.
3. We do not presently charge a fee to cover the cost of providing you with a copy of this information. However, we do reserve the right to charge a small fee in the future.
4. You may request that we amend your personal information in our files. Please note that we do not influence information provided by third parties. So, you will need to contact the third party to correct any information from them.
5. Sometimes we obtain your consumer or credit report. If so, you may request the credit-reporting agency’s name and address. You may ask the agency to give you a copy of your report.

Please send any inquiries to us at:

This privacy statement describes our privacy practices for both current and former customers. We will provide one copy of this notice to joint policy or contract holders. Please share this information with everyone covered by your policy or contract. If you request, we will send more copies of this statement.

Thank you for choosing Brightside Insurance Solutions.

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